Evergreen Security Patrol is able to provide alarm responses within the Baltimore Metro area.

The client's alarm monitoring service will contact the Evergreen Security On Call Supervisor via a toll free number. Evergreen Security personnel will respond to the client site and conduct a physical check of the premises. Our security personnel will check for glass breakage, signs of forced entry, open or unsecured doors or windows. Evergreen personnel will record the tag numbers and descriptions of autos parked on the premises after hours.

In the event that suspicious or criminal activity is discovered, Evergreen will contact the alarm monitoring service and request that the police be dispatched and that a client representative respond to the location. Evergreen personnel will stand by the location until the arrival of the police and the client, or until the premises can be secured.

Evergreen personnel do not have premises keys or alarm access codes.

After the response has been completed, Evergreen notifies the alarm monitoring service and prepares a written Incident Report which is faxed to the client on the next business day.

The Incident Report will also denote weather conditions at the time of arrival to better enable clients to determine possible sources of false alarms.

There is only a charge for actual alarm responses. Initial alarm response includes up to 45 minutes of waiting time. After the initial 45 minutes, waiting charges will apply. Holiday alarm responses and waiting time are billed at time plus 1/2. There is no monthly or annual service charge for the service.